Croatian Post was founded as an independent company in 1999. Its core activity is collecting, sorting and delivery of all mail items in the territory of the Republic of Croatia. In post offices throughout the country users are offered not only postal but also a variety financial services and a wide range of retail goods. The Croatian Post's fast delivery service hpekspres is the only service of the kind covering the entire Croatian territory. The development of new services, pro-active sale, introduction of new products and customer orientation are only a few of the characteristics that have built the reputation of Croatian Post as a recognised company that pursues and develops quality services to satisfy present and future needs of its users. With its ear turned attentively to the wishes and needs of its customers and employees and following market trends, Croatian Post has been constantly working on the improvement of quality of its services in order not only to keep but also to strengthen its market position.